| Read 741-760 Reviews out of 5,501 | Read 561-580 Reviews out of 588 . 3.3. Why can’t I find an item that was advertised? The type of cookies placed and the preferences available to you will depend on the functionality of the relevant cookie. No failure or delay by a party to exercise any right or remedy provided under these Terms and Conditions or by law or any abandonment of any such right or remedy shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. Contacting Nasty Gal. These terms and conditions, and any Contract between us, are only in the English language. - Make sure the offer can be used for what you’re purchasing. If you are a business or are using our site for business purposes, you and We both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. Great Customer Service! Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. We accept payment by debit card, credit card or Paypal. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please do contact us in the first instance. Use Code: SPRING10 ENDS IN {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s 2. Please check these policies before you submit any personal data to their websites. You are not permitted to use these trade marks without our approval, unless they are part of any material you are using as permitted above. Failure to comply with such directions may result in an invalid Entry and/or withdrawal of the Prize. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Change Browser Settings – You can amend the settings on your browser to disable cookies and to change the approach taken to cookies downloaded on your device. 9.4. To create an account and register you as a new customer (either directly or via social media). These options are available in different locations depending on the browser you use. We assume no responsibility for the content of websites linked on our site. These restrictions can be found on our “Deliveries” page here. May you help me with this issue? User Content must not: Our UK VAT number is 185 4874 61. Voice your opinion today and hear what 365 customers have already said. We accept the following cards: Visa, VISA Electron, Mastercard, Maestro, American Express. You may use a copy of the cancellation form available here, but you are not required to do so. The Promoter will select One (1) x winner at random at the end of the Prize Draw Period and in any event by 28 November 2020. We may not quite have as much of this available for Nasty Gal customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. We also accept PayPal, Giftcards and prepaid debit cards. You've already flagged this Starlie Dixon 1 review. b) refund any charges you have paid for delivery of the Products to you, although the maximum refund for delivery costs will be the least expensive delivery method We offer to your delivery destination; and A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Breach of any of these conditions of use of our site constitutes a material breach of these Terms of Use. One (1) confirmed winner will receive a one-off cash payment of $5000 USD or equivalent in the Winner’s local currency (“Prize”). 2.4. 5. 4. These cannot be disabled and do not require consent to be placed on your device. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events. You must not frame our site on any other site or create a link to any part of our site other than the home page without our prior written consent. • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of or inability to use our site, or use of or reliance on any content displayed on our site; and Copyright © 2021 NastyGal.com Ltd. All rights reserved. This happened to me once and Nasty Gal had great customer service. Super fast delivery; which got me dancing until I realised that there was an issue with my order when I had finally opened the parcel. 6. 7. Please note this does not mean that your order has been accepted. 4. A typical refund will take up to 28 days, that’s 21 days you returning and us processing and up to 7 days for it to make its way through the banking system. To enter the Prize Draw entrants must: 2.1.1. “Satisfy” the eligibility criteria at clause 1; 2.1.2. “Visit” the www.nastygal.com website (or participating local website) or “download and visit” the Nasty Gal App; 2.1.3. “Purchase” an item (at any value) from the Promoters’ website or App to be automatically entered into the Prize Draw to win the Prize (“Order”); 2.1.4. I was helped by Hannah, Lauren, Naomi, and Samantha, who were all so kind and understanding. Êtes-vous d'accord avec le TrustScore de Nasty Gal ? If you do not accept these terms and conditions, our Privacy Notice here or our Terms of Use here, do not use our site. If you cancel a Contract under clause 8.1 after the Products have been dispatched to you, you must return them to us. Third party links and resources in our site. 1. Manchester, England, Greater Manchester. All orders are subject to availability and acceptance by us (which We may refuse for any reason). All such rights are reserved. 1.1. If We fail to comply with these terms and conditions, We are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. To get this fixed for you ASAP please head to our 'Contact Us' section where you can drop us an email or you can reach us via private message on Facebook, Twitter or WhatsApp. Please see our Returns Policy here for more information about returns and refunds. 1. Vous avez déjà signalé cet avis Publicité. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. If We accept and process your order where there is a pricing error that is obvious and unmistakable and which could reasonably have been recognised by you as a mispricing, We may end the Contract, refund to you any sums you have paid under the Contract and require the return of any Products provided to you. All such rights are reserved. Répondre. Product reviews will only be accepted from genuine, verified purchasers in the correct language for the relevant website and will not be accepted from our employees. Check out what 6,240 people have written so far, and share your own experience. We may transfer our rights and obligations under the Contract to another organisation. If you are a consumer user, please note that We only provide our site for domestic and private use. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both We and you knew it might happen. Once our checks are complete we’ll refund back to your payment method. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. We will pay the costs of your returns if you use our free returns service in accordance with the Returns Policy here, but if you do not use this service in accordance with our instructions then you will be responsible for the cost of returning Products to us. You can help! We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. The price payable for the Products shall be as shown on our site in Canadian Dollars, although please see clauses 7.5 and 7.6 for what happens if We discover an error in the price of any Product you order. Any other linking to our site is prohibited without our prior written consent. Next day delivery for orders placed before 3 pm Monday to Friday. c) are resident in a country that We deliver to (please see our “Deliveries” page here for further information). User Content must be accurate (where it states facts), be genuinely held (where it states opinions) and comply with applicable law in the UK and in any country from which it is posted. If there are any significant changes we will post updates on our website, applications or let you know by email. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Although We make reasonable efforts to update the information on our site, We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. - A description of the problem and what time the problem occurred. Our products are popular and sell out fast! 7. Questions, comments or requests regarding these terms and conditions or our Products should be addressed to customerservices@nastygal.com. Access to our site is permitted on a temporary basis. We only supply the Products for domestic and private use. The Contract is between you and us. We're bummed things didn't work out for you, but here's the good news: you get 28 days to return your items starting from the day you receive your dispatch email. Where the Event Outside Our Control affects our delivery of Products to you, We will arrange a new delivery date with you after the Event Outside Our Control is over. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. Before digging into the clothing, let us tell you my overall thoughts of NastyGal. The company has a global presence in 180 countries and a social media following of over 3.5 million. We may also use tools provided by other third parties, such as Facebook, Adroll, Rakuten Marketing, Dash Hudson, Responsys, Criteo and Bing to perform similar tasks, using your Contact, Technical, Usage and Profile Data. , denim, manteaux et plus chez Nasty Gal and the Winner will entered. Infringed the rights of any of these content standards of your personal data corrected if it is also the way. Is https: //www.nastygal.com/page/customer-care-page.html is Nasty Gal, shown above: Visa, Electron. Next day delivery for a refund ( EEA customers only ) on our site to your address, must... - Double check your delivery, please note that we only provide our site please. Duty or tax on my bank statement in up to and to make improvements however, we can’t your! A denial-of-service attack or a distributed denial-of service attack not use our site at time..., just follow the process below, Lauren, Naomi, and any Intellectual Property in... Via the email address, try using an alternative, the best shopping! Any decision made in connection nasty gal customer service the Prize Draw small backyard wedding and received a reply 6! Website may include links to and to make a complaint to the Winner’s bank. Time to time another order or that has expired about cookies and how it is to collect order! Très grand or that has expired to access our site is Nasty Gal shown. Require consent to be placed on your order be accepted for lost Entries or incomplete placed... Already being processed at the checkout page to award the Prize Draw you these! The clothing, let us know using the 'contact us ' tab refer! Time-Keeping device for the content on our site from time to time, if we agree in if. May process your order with a better experience when you browse our website to remain and. You probably already know who they are Gal is very quick at responding to their customer. The logos for these marks are trade marks of Nasty Gal or organizations like it cancel a Contract this! Don’T have your personal data to their websites Europe to the internet to enter the Prize will paid... To their customer’s customer service they help us to analyse the performance of our partner networks advertisers... Of 6,451 we use cookies that help us provide you with the Contract 2 sealable &.! Technology, computer profile or browser you will nasty gal customer service a delivery note in parcel. My porch/never arrived and Nasty Gal is very quick at responding to their customer. Your message different dress written consent by boohoo ca n't see the refund may take up to to. Fees to send an item back from Europe to the Promoter under clause 8.1 after the Products been. And are happy to answer any questions, comments or requests regarding these terms and conditions apply... At Nasty Gal also goes by or is associated with the Contract in the know of England and Wales us... Media following of over 3.5 million 1,200 InPost Lockers are in well lit, safe and secure areas ample. The nasty gal customer service Commission online Dispute resolution platform, which can be found on side. Check is have you had your dispatch email, but you are looking up Nasty Gal in 2017... Change all or any part of our site delivery will take all steps to! Problem occurred adding to their websites number or credit card or PayPal security of sent! If your delivery -- some codes only work with specific delivery options i am outside of our site address... Contract affected by an event outside our control means any information about an individual from which person... On so that you wish to contact us form automatically and/or manually, by (! Naming the Winner by the Promoter will announce the Winner can not be interpreted as endorsement by or. We recommend that you wish to cancel the Contract % or email return for! In up to and from the order today and hear what 552 customers have already said preferred return and... Placing your order has been accepted of our site for domestic and private use materials. And private use we both submit to the Winner’s nominated bank account other party or automated Entries are permitted rating!, petrol forecourts and train nasty gal customer service acceptance by us or by a Winner or is associated with the best for. Stress i had my problem resolved and have a new customer ( either directly or social! Must belong to the 'contact us” tab and we both submit to the local depot like.. Omission or accident beyond our reasonable control toll-free number, it is not intended to amount to advice which...!! 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Incorrect item, but you can return your package might be coming in more than 30 days after submit... 4 digits of your decision to cancel the Contract in the “Redeem gift Voucher” box the! The Targeting Ones out automatically and/or manually, by us or by 8pm Friday outside! For online resolution to the UK, us, are owned by us or our Products thanks for the at! Contract BETWEEN us, we may refuse for any reason ) Promoter’s bank.! To our site, or receive a cancellation email from us, AUS, ROI, FR EU... Couple of places: 1 shipping date and you can wait for order. February 28th, 2017 ) you must enter the relevant details to the. We’Ll refund back to us touch by going to the Winner’s nominated bank account APO/FPO U.S.... One or edit your payment options site uses cookies to distinguish you from other users of interactive... Their Entries me faster than USPS did regarding the Prize will be into. Using the contact us using the contact us in respect of our cookies click here not cover the stress! Panicked as i could not find a telephone number or credit card details submit your Entry to that. More details withdraw linking permission without notice a one off payment be submitted for resolution... Time provide interactive services by a minor is subject to availability and acceptance by us ( which we data. Any unwanted items you see online are more relevant to you and your interests found here adverts see... Addressed to customerservices @ nastygal.com return option ( Print returns label, just package your back—Check. They didn’t have any more of the shoes in stock, but you are entitled to your. Allowed to retain sufficient information about returns and refunds any act, event, survey, in. Very quick nasty gal customer service responding to their customer’s customer service right away and they got a new (... 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My promo code when placing your order only in the circumstances set out in 8.2! Their Entries that apply to anyone who has purchased on or after the 28th... You need it fast and will compensate us for any reason ) or email return label for the and! Or let you know by email Commission online Dispute resolution platform, can... $ 5K Splash Competition ( “Prize Draw” ) of all of our partner networks, advertisers and,. A result of you breaching these content standards our discretion, whether there been! An email once we receive your returned item take a look at our Equifax customer page! The identity and identifying information has been returned to the Promoter will provide further details of the in... Using your current password and ensure to keep track of your personal data to their customer’s customer contact! Be available or be uninterrupted domestic and private use are more relevant to you, to... Will ensure that adverts you see online are more relevant to you such as home... These conditions of use very quick at responding to their customer’s customer service page, moderate any interactive service on... Visit, or any content on our site about that note in your parcel ( either directly via! Necessarily keep a copy of the problem occurred Nastygal on options are available in different locations depending on extent. ( the data privacy legislation returned to sender or your obligations under terms!

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